Privacy Policy

Personal Data Protection

M-pellet.stasinos.gr ensures compliance with personal data protection principles when using the services of this website regarding e-commerce and distance sales, in accordance with international, European, and Greek law. Specifically, it complies with Law 2251/1994 on consumer protection, Directive 2000/31/EC and Presidential Decree 131/2003 on e-commerce, Law 2472/1997 on personal data protection, as amended by decisions of the President of the Personal Data Protection Authority, Presidential Decrees 207/1998 and 79/2000, Article 8 of Law 2819/2000, and Directives 95/46/EC and 97/66/EC.

Data Deletion

M-pellet.stasinos.gr explicitly states that it will not engage in any unlawful or unfair use of your personal data and does not transfer any personal information of users/visitors to third parties for any reason. Upon your request, your personal data will be permanently deleted and will not be shared with anyone. Submitting your information to use M-pellet.stasinos.gr services constitutes a responsible declaration under Law 1599/1986, and any false statement may result in the penalties provided under Article 22, paragraph 6 of the law.

Minors may only access the services of M-pellet.stasinos.gr with parental or guardian consent.

Personal Data

Our company takes all necessary measures to ensure that the personal data you provide is complete and accurate. Therefore, the company is not responsible if contractual or legal obligations are not properly or timely fulfilled due to incorrect personal data provided by you.

Notifications sent to the email address you provide (e.g., regarding product availability) will be considered valid even if not delivered due to incorrect information. The same applies to contact and shipping addresses and phone numbers. You are required to update your information whenever changes occur.

To facilitate future orders, you must register as a user of M-pellet.stasinos.gr upon your first order request, creating a user profile (Full Name and Email) with your unique credentials (username & password). By registering, a session cookie system may be installed solely to recognize your account and transactions, visible only to you. These session cookies are deleted upon account deletion.

The company collects only the necessary personal data for transactions with M-pellet.stasinos.gr and communication to complete transactions. You have full access to your data and may request its deletion at any time, exercising your rights under Articles 11-13 of Law 2472/1997. Data is retained only as long as you are a registered user or during ongoing transactions and is deleted immediately upon account deletion or transaction completion.

Your personal data is never disclosed to third parties except for:

  • Data necessary for processing credit card payments.
  • Data required to fulfill your order by partner companies.

All data is managed according to Greek law (Law 2472/1997) and principles of electronic and commercial communication confidentiality. Users must also protect their account information, change passwords regularly, and prevent disclosure of credentials. Automated or personalized messages may be sent for order completion and communication.

List of Cookies We Collect

The table below details the cookies we collect and the information they store.

Cookie Name Cookie Description
CART Associates with your shopping cart
CATEGORY_INFO Stores category information to display pages faster
CUSTOMER An encrypted version of your customer identity with the store
CUSTOMER_AUTH Indicates whether you are currently logged into the store
CUSTOMER_INFO An encrypted version of the customer group you belong to
PERSISTENT_SHOPPING_CART Links to information about your cart and browsing history (persistent cookie)
USER_ALLOWED_SAVE_COOKIE Indicates if a customer is allowed to use cookies
VIEWED_PRODUCT_IDS Products you have recently viewed